Effective Date: 02/2025

Ayala’s Cleaning ("Company," "we," "our," "us") values your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (https://www.ayalas-cleaning.com) and use our services. By accessing or using our services, you consent to the data practices described in this policy.

1. Information We Collect

Personal Data: Name, phone number, email, service address, payment details. Usage Data: IP address, browser type, browsing history on our website. Cookies and Tracking Technologies: To enhance user experience and website functionality.

2. How We Use Your Information

To provide and improve our cleaning services. To communicate with customers about appointments, promotions, or changes. To comply with legal and regulatory requirements. To analyze website performance and improve user experience.

3. Sharing Your Information

With service providers (e.g., payment processors, scheduling software) to facilitate our services. For legal reasons if required by law enforcement or regulatory bodies. Marketing and analytics partners for advertising and performance insights.

4. California Consumer Privacy Act (CCPA) Rights

Under CCPA, California residents have the right to:

Know: What personal data we collect and how it is used. Delete: Request deletion of personal information. Opt-Out: Decline the sale of personal data (if applicable). Non-Discrimination: We do not penalize users who exercise their privacy rights.

To exercise your rights, contact us at [email protected]

5. Data Security

We implement encryption and access controls to protect customer data. Employee access to personal data is restricted.

6. Data Retention

We retain personal data only as long as necessary for business purposes or legal compliance.

7. Updates to This Policy

We may update this policy periodically. Changes take effect upon posting.

8. Contact Us

For privacy concerns, contact us at:

Business Email: [email protected]

Phone: +1 (669) 322-1680